📋 Installation Guide

Get your announcement bar up and running in minutes

Quick Navigation

1System Requirements

Before installing the BL Scrolling Announcement Bar, ensure you have:

2Installing the App

Step 1: Navigate to Apps & Integrations

  1. Log in to your BigCommerce admin dashboard
  2. Click Apps & Integrations in the left sidebar
  3. Click Explore or search for "BL Scrolling Announcement Bar"

Step 2: Install the App

  1. Click on BL Scrolling Announcement Bar in the search results
  2. Click the Install button on the app page
  3. Review the permissions requested by the app
  4. Click Confirm to proceed
â„šī¸ What permissions does the app need?
The app only requests access to store settings. It does not access customer data, orders, or payments. It merely needs to store your announcement bar configuration and inject the script into your storefront.

3Authorizing Access

After clicking Install, you'll be redirected to authorize the app:

  1. You'll see an OAuth authorization screen from BigCommerce
  2. Review the requested permissions (they're minimal and safe)
  3. Click Authorize to confirm
  4. You'll be redirected back to your store dashboard
âš ī¸ Important: Authorization typically takes 5-10 seconds. If you're redirected back but don't see the app, wait a moment and refresh your page.

4Activating on Your Store

Once installed and authorized, the app appears in your dashboard.

First Time Setup

  1. The app dashboard opens with default announcements ready to customize
  2. Edit announcements, colors, animation speed, and other settings (see User Guide for details)
  3. Click Enable & Save at the bottom
  4. The bar is now live on your storefront 🎉
✅ Success! Your announcement bar is now active. Customers will see it at the top of your storefront on all pages and devices.

5Verification

To confirm the app is working correctly:

Check Your Storefront

  1. Open your storefront in a new browser tab: https://yourstore.com
  2. Look for the announcement bar at the very top of the page
  3. Verify the text, colors, and animation match your settings
  4. Test on mobile devices to ensure it's responsive

In the Admin Panel

  1. Return to the app dashboard
  2. You should see a blue button that says Save Changes (not "Enable & Save")
  3. This confirms the app is active and managing your bar

6Troubleshooting

The bar isn't showing on my storefront

Solution:

The bar shows but text looks wrong or styling is off

Solution:

Animation isn't working

Solution:

App won't install or authorization fails

Solution:

Still having issues?
Use the support contact form in the app dashboard to send us a message, or email support@backlip.com with details of your issue.